Blog Post result product update

August 03, 2021

Blog posts

colic, colic preventatives, equine care, hay, hay quality, hay shortage, new product, sand colic, tips for winter
July 19, 2024
Bella Macri

If you asked a horse owner what their biggest problem is with the current hay shortage, most would say the rising cost of hay. But it is bigger then just money. Their horses health is at risk, due to the misleading information being shared.

This blog has been put together to further educate horse owners on the hidden side of hay, and to learn about colic and preventatives.

December 13, 2023
Charlotte Booth

Grain Price Increase

Hi Everyone,

We have been informed of upcoming price increases for grains and this is what we have been sent by our suppliers. Sorry for the inconvenience.

2023 has been an interesting year in many ways, but especially when it comes to major agricultural markets.

The 2023 season was up until July, an average production year here in Western Australia. Crops were in early and were showing good potential for a forecast 22 to 23 million tonne season. But when August rolled around, concern started to creep in due to the lack of rain, particularly in the areas north of Perth.

As you can see from this map, we had one of the driest winter rainfall periods in living memory. This dry resulted in the crop forecast collapsing down to 14 million tonnes, nearly a 40% reduction. As expected, prices of grain increased as markets started to recognise supply issues.

This was exaggerated by the dry season in Queensland resulting in multiple cargos from WA heading east to supply the markets there. They have now had rain, but it has set back their plantings and they will not see any summer crops for at least four months.

The current global climate has also contributed to pressures on the ag sector. Conflicts in both the Ukraine and Israel have impacted global grain trade and prices, as well as pricing on vital inputs like diesel.

How does this affect us? The main four grain ingredients we use have all increased considerably in price. Barley is up 30%, Wheat up 20%, Lupins up 33% and Oats up 42%. This has resulted in large increases in the cost of production for some of our products, particularly those containing high levels of Lupins and oats.

Unfortunately, this means we’ve had to increase prices on a number of our lines. Things are tight for businesses and individuals at the moment, and we have been reluctant to pass on these increases to our customers. We’ve had our team working on this for the last couple of weeks, assessing inputs and production, and have increased prices to the absolute minimum level we can justify.

bushfire, donations, easewa
November 23, 2023
Charlotte Booth

Mariginiup/ Jandabup Bush Fire Help

Find out how you can help the animals affected by the Mariginiup/ Jandabup Bushfires.

fiber fresh, recall
November 03, 2023
Charlotte Booth

Fiber Fresh Recall

IMPORTANT FIBER FRESH - DO NOT FEED

18th Oct UPDATE

We have just received this email stating that you need to STOP Feeding & secure IMMEDIATELY.

If anyone feeds ANY Fibre fresh products please STOP immediately and contain all products safely and securely.

Keep any receipts/details or any information about what you have purchased with batch numbers, dates etc and await further instruction from the Department of Agriculture.

"Where you have downstream customers or users, please also pass this request on for the same urgent action by them to secure the product.

We will provide you with a further update when we receive direction from the Department. We fully

appreciate that you will need to understand arrangements for further movement for disposal of the product, and in relation to costs remediation. In that regard, we ask that you keep full and detailed records in relation to these maters.

Should you have any questions, please contact Feedback@Fiber-fresh.com and its distributor Hygain. We greatly appreciate your assistance and cooperation in this mater."

https://www.fiber-fresh.com.au/productrecall

2nd Nov update: Fiber Fresh Australia UPDATE!

‼️ Need details before: NOVEMBER 13th ‼️

Please read carefully and let us know if you have any questions. If we cant answer them, we'll ask the suppliers for you and get back to you.

We will need everyone who has the product (that they purchased from us) to send us photos of the product and the receipt so we can document it and send it to the suppliers (if you dont have the receipt, let us know, as we have the details on our loyalty system and can reprint the receipt).

Thanks for all being so patient and understanding! 💛🖤💛🖤

https://www.fiber-fresh.com.au/productrecall

Fill out the Declaration of quantities and location here

Friday 3rd Nov advice given to us:

If you refer to the FAQs 1 & 2, the advice is that your customers should also use the link to log how many bags they have on hand.

The advice remains as a STOP MOVEMENT so you should not accept any physical returns of stock, the consumer MUST NOT MOVE the stock anywhere until further direction is given.

3. does mention that if you must or choose to accept a return, you must secure the stock and NOT move the stock. The you must log the stock through the link provided. Should you refund the consumer, you will need to keep records of receipts and the consumer’s proof of purchase.

Perhaps remind the customer of the STOP MOVEMENT directive from Biosecurity and, if insistent on a return & refund, follow the advice above. It is just really important that you keep records and log the stock in the link.

8/11/23

Hi, I have checked with them about customers doing the online form and they have said not to worry about filling it out. They are now telling us that we need to pass on the quantities that we have in store and that they will be dealing with the retail customer quantities after that.

Sorry I cant be more help but it seems the information being passed onto us each day is changing slightly as this is a new situation for everyone. They have insisted that the bags are not moved or returned to the store.

They have issued a strict NO MOVEMENT request for anyone who has a bag.

Please just make sure you keep your records and purchase dates available and we will try to keep a record at our end too but they may request for you to contact them yourself (not sure yet). Thanks again for being so understanding!

13/12/23

CUSTOMERS WITH BAGS OF FIBER FRESH:

Your customers that have bags of FF can complete the attached form and will be notified what the next steps are. I hope this helps

https://www.fiber-fresh.com.au/productrecall

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